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Privacy Policy

Effective Date: September 25, 2026

Dixon Enterprises, LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, request services, contact us, or submit a form through our website or social media advertising.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Your name

  • Phone number

  • Email address

  • Address or service location

  • Information about the cleaning services you are requesting

  • Information you provide when requesting a quote or scheduling service

We may also receive information when you contact Dixon Enterprises through Facebook, Instagram, our website, phone, text message, or online booking services.

How We Use Your Information

We may use the information you provide to:

  • Respond to your questions and requests

  • Provide estimates and quotes

  • Schedule and provide cleaning services

  • Contact you regarding a requested service

  • Confirm or change appointments

  • Provide customer service

  • Improve our services and website

  • Communicate with you about our services and promotions when permitted by law

We do not sell your personal information.

Information From Facebook and Instagram

If you submit a lead form through a Facebook or Instagram advertisement, the information you provide may be sent to Dixon Enterprises, LLC so that we can respond to your request.

We use this information only for legitimate business purposes related to your request, including contacting you about carpet cleaning and other services you have requested.

Sharing of Information

We may use trusted service providers that help us operate our business, including website, online booking, payment, advertising, and customer-management services.

These providers may process information on our behalf as necessary to provide their services.

We do not sell or rent your personal information to third parties.

Phone Calls and Text Messages

If you provide your phone number and request information or services from Dixon Enterprises, LLC, we may contact you by phone call or text message regarding your request, appointment, estimate, or service.

Message and data rates may apply to text messages depending on your mobile phone plan.

You may ask us to stop sending non-essential text messages at any time.

Cookies and Website Information

Our website and third-party services we use may use cookies or similar technologies to help operate the website, understand website traffic, improve the user experience, and support advertising or analytics.

Data Security

We take reasonable measures to protect information provided to us. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Children's Privacy

Our services and website are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Your Privacy Choices

You may contact Dixon Enterprises, LLC to ask about personal information we may have collected from you or to request correction or deletion of information where applicable.

Contact Us

Dixon Enterprises, LLC

Phone: 434-485-9675

Website: www.dixonenterprises.online

If you have questions about this Privacy Policy or how your information is used, please contact us using the phone number above.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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